Privacy Policy

Privacy Policy

Effective Date: 20/10/2024
First Nations 500 - Digital Indigenous Profiles ("we", "us", "our") is committed to protecting the privacy and security of our users, including individuals, communities, and businesses engaging with our digital platform.

This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with Australian privacy laws and best practices — with particular care and respect for the cultural integrity of First Nations people.


1. Information We Collect

We collect the following types of information when you interact with our website and platform:

a. Personal Information

When you register or use our services, we may collect:

  • Name and contact details (email, phone, address)

  • Business name and ABN (if applicable)

  • User profile information

  • Billing and payment details (via secure third-party processors)

b. Website and Platform Usage

  • Login activity and IP addresses

  • Pages visited and time spent on platform features

  • Device type, browser, and location (general, not precise)

c. Content You Upload

This may include:

  • Photos, logos, testimonials, product listings, blogs, and events

  • Job postings, service descriptions, and appointment details

We do not collect sensitive personal information unless it is provided directly by you for your profile or service offering, and with your explicit consent.


2. How We Use Your Information

We use your data to:

  • Deliver and personalise the services offered on First Nations 500 Digital Business Online

  • Manage user accounts and business subdomains

  • Facilitate customer communication and support

  • Enable secure payment processing

  • Improve our website performance, usability, and support

We also use anonymised and aggregated data to understand trends, improve user experience, and guide platform development.


3. Subdomains and Public Profiles

Users on selected plans may receive a public-facing business subdomain (e.g., firstnation.online/yourbusiness). Information displayed on your profile or website (e.g. services, blogs, events) is visible to the public unless you modify privacy settings in your dashboard.


4. Sharing Your Information

We will never sell your personal information. We only share data with:

  • Trusted third-party service providers (e.g. payment processors, cloud hosting) under strict confidentiality terms

  • Legal authorities if required by law, court order, or to protect rights and safety

  • Your consented integrations (e.g. connecting your domain, third-party tools)


5. Security of Your Information

We use a combination of administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption for data transmission

  • Role-based access controls

  • Secure server infrastructure and hosting environments

While we take reasonable steps to protect your data, no online platform is completely risk-free. We encourage you to use strong passwords and maintain account confidentiality.


6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Update your preferences or unsubscribe from communications

  • Request removal of your business profile or website

Requests can be made by contacting us at admin@firstnation.online.


7. Cookies and Analytics

We use cookies and tracking technologies to:

  • Remember user preferences

  • Analyse website usage

  • Improve functionality and services

You can control cookies via your browser settings.


8. Respecting First Nations Cultural Data

We are deeply committed to ensuring the respectful use of any cultural or community-related content. If you believe cultural material has been misrepresented or shared without proper authority, please contact us immediately. We will review and take appropriate action to protect cultural safety.


9. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their policies before sharing your information.


10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently done so, we will delete the information promptly.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date. Continued use of our services implies acceptance of any updates.


12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

First Nations 500 - Digital Indigenous Profiles
Email: admin@firstnation.online
Website: https://www.firstnation.online