Terms and Conditions

Terms and Conditions of Use

Effective Date: [Insert Date]

Welcome to First Nations 500 - Digital Indigenous Profiles ("we", "our", "us"), a digital software platform located at https://www.firstnation.online, designed to support and empower First Nations people, entrepreneurs, and organisations to create, manage, and grow their online businesses.

By accessing or using our services, including website creation, e-commerce tools, subdomains, event promotion, appointment bookings, blog hosting, job listings, and other features provided by our SaaS platform ("Service"), you agree to be bound by the following Terms and Conditions.

Please read these terms carefully. If you do not agree with these terms, do not use the Service.


1. Eligibility

You must be at least 18 years of age to use this platform. By registering, you confirm that you have the legal capacity to enter into a binding agreement. The platform is primarily intended for First Nations individuals and organisations, but is open to all users who respect our cultural focus and values.


2. User Accounts

  • You are responsible for maintaining the confidentiality of your account and password.

  • You agree to provide accurate, current, and complete information during registration and to keep it updated.

  • We reserve the right to suspend or terminate any account that is suspected of being used inappropriately or fraudulently.


3. Subdomains and Domains

  • Free subdomains are provided in the format firstnation.online/yourbusinessname.

  • Custom domain name usage (e.g., yourbusiness.com.au) is only available on higher-tier paid plans.

  • You are not permitted to sell or transfer access to subdomains or domains associated with the platform without written permission.


4. Content Ownership and Responsibility

  • You retain ownership of all content you create and upload, including text, images, logos, and media.

  • By using our service, you grant First Nation 500 Digital Businesses Online a non-exclusive, royalty-free license to host and display your content for the purpose of operating the Service.

  • You agree not to upload or distribute any content that is illegal, offensive, defamatory, harmful, culturally inappropriate, or infringes on any third-party rights.

  • We reserve the right to remove or disable access to any content that violates these terms.


5. Respecting Culture and Community

  • This platform is committed to promoting and protecting First Nations cultures and communities.

  • Users agree to operate respectfully within the platform, including the representation of Indigenous knowledge, language, identity, and imagery.

  • Misrepresentation of cultural affiliations, heritage, or misuse of Indigenous content will result in account suspension or removal.


6. Payments and Subscriptions

  • We offer various subscription plans (monthly or yearly) with differing levels of access and features.

  • All payments are processed securely through third-party payment gateways.

  • Your plan will automatically renew unless cancelled before the end of the billing cycle.

  • We do not store your payment details on our servers.


7. Free Trial

  • We offer a 14-day free trial with full access to selected features.

  • No credit card is required to start the free trial.

  • After the trial ends, you may upgrade to a paid plan or your account will be downgraded to the free plan with limited features.


8. Cancellations and Refunds

  • You may cancel your subscription at any time via your user dashboard.

  • Upon cancellation, you will retain access to your plan until the end of the billing cycle.

  • We do not offer refunds for unused subscription time unless required by law.


9. Platform Availability

  • While we aim for 99.9% up-time, we do not guarantee that the Service will always be available, uninterrupted, or error-free.

  • Scheduled maintenance or unforeseen technical issues may result in downtime.

  • We are not responsible for loss of data or business disruption resulting from platform outages.


10. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion, with or without notice, if you violate these terms or engage in activity that harms the platform or its community.


11. Limitation of Liability

  • We do not accept liability for any loss of profits, revenues, data, or indirect damages resulting from your use of the Service.

  • Our total liability for any claim arising out of your use of the platform will not exceed the amount paid by you to us in the previous 12 months.


12. Changes to These Terms

We may modify these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of the Service after changes means you accept the updated Terms.


13. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the jurisdiction of Queensland courts.


14. Contact Us

If you have any questions about these Terms, please contact us:

First Nations 500 - Digital Indigenous Profiles
Email: admin@firstnation.online
Website: https://www.firstnation.online